The separation pad’s job is to apply tension to the paper so that it is pressed firmly against the pickup roller. The separation pad is held against the pickup roller by a spring. Over time, though, the rubber surface on the rollers gets smooth and shiny and is no longer able to grip the paper effectively. Under normal circumstances, this rubber coating grips the page and moves it along through the printer. You can see an example of a pickup roller in Figure A. Pickup rollers are plastic rollers with a rubber surface. Generally, this is caused by the pickup rollers wearing out. Worn pickup roller or weakened separation pad springīy far the most common area for paper jams on the LaserJet 1100 is in the paper tray slot. If you’re unsure of your ability to perform such printer maintenance, or if performing such maintenance will void the printer’s warranty, contact a qualified service professional or the manufacturer instead. Each model of HP laser printer is a little different, so instructions in this article may not apply exactly to your printer.īefore I begin, I’d like to stress that this article is intended to assist with basic printer repair and cleaning. Keep in mind that I will be explaining how to troubleshoot these issues on a Hewlett-Packard LaserJet 1100. Let’s take a look at some common causes of paper jams and ways to resolve them. The trick is locating the source of the problem. Most chronic paper jams are caused by normal wear and tear and are correctable. Get IT Done: Troubleshoot chronic paper jams on HP LaserJet 1100 printersĮxamine the pickup roller and the separation pad and spring when troubleshooting HP LaserJet 1100 printers.įew things in life are as frustrating as trying to print a long document and having the printer jam after every couple of pages.
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